Ordering

NOTICE: Due to the COVID-19 virus impacting production and trade worldwide, we have been experiencing slower than usual turnaround times. Your order may be delayed and some shipping methods are unavailable. Thank you for your support and understanding.

Flat rate shipping worldwide

Per order, excluding pillow inners

Standard - $9.00

Orders are shipped once everything is in stock

Standard plus - $10.00

In stock portion will ship separately from covers that requires printing

Express - $15.00

Orders are shipped by express once everything is in stock

Express plus - $24.00

In stock portion will ship by express separately from covers that requires printing

Standard shipping methods includes epacket, China Air Mail or equivalent services. (estimated 14-30 days)
Express shipping methods includes EMS, DHL, TNT, SFexpress, or equivalent services. (estimated 3-16 days)
Every order will be trackable and fully insured against damages while in transit.

Orders containing Dakimakura inners

Express EMS: $40.00-$50.00 per inner

$10.00 shipping discount for each printed cover or two accessories purchased with the inner.

SAL: $35.00

Available to US, Canada, and Australia.

Free Sea Parcel shipping to select countries

Currently available to US, Canada, and Australia only (please allow 45-60 days for arrival)

Above shipping rate is valid within our covered shippable locations. If your country is not listed, please contact us for a custom shipping quote.

Delivery timeframe

We ship all in stock orders within 2 business days. Orders containing covers currently not in stock may take up to 30 days to ship. Roughly 90% of variations are available at any given time. (Excluding latest releases) For detailed stock status, please contact us.

Credit card payments

The charge on your credit card bill will appear as DAKIMAKURI on your credit card statement.

Discreet packaging

We value your privacy; each cover is individually sealed in grey poly bags to prevent the design from being seen even if the package was accidentally opened.

Mix and match

To streamline our production process and lessen mix ups in our factories, we are unable to honor mix and match requests currently. Please pick the version you prefer the most, we apologize for any inconvenience.

Refunds

Replacement if non-delivery or defects. 30 day return for any reason.

Product assurance

For questions or concerns regarding the item(s) you’ve received, please contact us or dm superu#7908 on discord for assistance.